Bill Duncan's
web site

My Professional History

I think
everyone
wants to leave
something
behind - some
window on the
life they led.

Welcome to
my window.

WILLIAM DUNCAN

rightansr@sbcglobal.net

Broad experience progressing through the ranks of Operations and Information Systems positions at major corporations such as John Deere, McDonnell Douglas, Boeing, JDS Uniphase, and Computer Sciences Corporation

Demonstrated success in implementing, integrating and utilizing new technologies to drive operating performance. Along with dramatic internal operations improvements, have also led major outsourcing initiatives to relocate work all over the world.

Author of 4 business books about Manufacturing Technology, Total Quality Management, and Mergers & Acquisitions. Frequent speaker on the topics of Information Systems, Project Management, and Strategic Planning.. Holder of two professional certifications.

Professional History

Computer Sciences Corporation
Principal, Management Consulting	2003 - Present
Leader of large-scale strategic and operational improvements at major clients in the western region of the U.S. from 2003 - 2006. Developed and led Iraq engagement 2006-2008. Honred in a ceremony at the Pentagon's Hall of Heroes for service in Iraq by Deputy Secretary of Defense Gordon England in November 2007.

JDS Uniphase
Vice President of Operations	Oct 2001 - Dec 2002
Led operations at a 970,000-square-foot facility as well as a subsidiary company, with a staff encompassing several thousand employees. Direct reports included VP Supply Chain Management, VP Quality Assurance, VP Manufacturing, VP Engineering, Director of Realty Assets and Administration, Director Information Systems, and subsidiary company President. Dramatically improved customer service, quality, and cost numbers in internal operations, and eventually led outsourcing team in moving most manufacturing operations to offshore locations. Elected to remain in North America, and returned to the U.S.

KPMG Consulting
Director, High Tech Consulting	Jan 2001 - Oct 2001
Provided strategic planning, led the implementation of large-scale information systems, and managed the daily performance of staff at manufacturing client sites. Established effective workload deployment (outsourcing) and logistics strategies utilizing both internal and contract manufacturing facilities to link multiple sites. Primary outsource supplier: Solectron. Was recruited away from KPMG by our client JDS Uniphase to turn around their largest and most challenging manufacturing site in Ottawa, Canada.

Boeing Military Aircraft & Missile Systems
Director, Information Systems	Dec 1999 - Dec 2000
Led the development and maintenance of information systems supporting manufacturing and quality assurance. Dramatically improved internal customer satisfaction. Also worked extensively in outsourcing data center, help desk, and other IS operations. Was listed by the CIO as a targeted successor for his position. I was recruited away by KPMG to pursue a wider scope of high-technology companies and continue to deepen my understanding and experience of high-technology operations.
Director, Integrated Manufacturing Control Systems	Jun 1995 - Dec 1999
Led a collaborative effort with all departments at Boeing in reengineering business processes and implementing software to support the new processes. Led one of the most complex ERP implementations in history. Held team accountable for progress and took corrective action whenever scope, budget, or schedule became at risk. Achieved substantial improvements in division-level RONA and related performance measures. Written up in numerous publications such as Aviation Week, and covered extensively in advertising by suppliers such as HP. Spoke a numerous conferences as keynote speaker, sponsored by IBM, APICS, NAPM, NTMA, PMI and others..

McDonnell Douglas Helicopter Company
Director, Materials Management	Apr 1992 - Jun 1995
Led production control, procurement, and materials requirements planning comprising roughly 250 managers, professionals, and expediters. Reduced cycle time-to-market on Apache Attack Helicopters by 50%. Story was covered by both the McDonnell Douglas publications and local/regional newspapers in April 1994. In 1995, I was asked by McDonnell Douglas management to return to St. Louis and lead a struggling ERP implementation there.
Director, Production & Quality Assurance	Jan 1990 - Apr 1992
Managed a team comprised of various professionals for the layout of manufacturing, supply chain, and quality assurance processes for a brand new helicopter program called MD Explorer. Improved program RONA by more than 40%. Partnered with key suppliers all over the world, and incorporated several new technologies spanning both manufacturing processes and information systems. At the conclusion of this work, was asked by the company President to assume responsibility for all Materials Management for the company.

Coopers & Lybrand/Ernst & Young Management
Senior Manager	Jul 1985 - Dec 1990
Conducted management consulting engagements to select, implement and integrate information systems, as well as engagements to achieve operations improvements. Realigned and drove up efficiencies in the final assembly processes of F/A-18 Hornet, AV-8 Harrier, and F-15 Eagle aircraft manufacturing. After spending 2 years at McDonnell Douglas as a management consultant, they recruited me away from Ernst & Young to lead the effort to produce their newest commercial helicopter program.

John Deere Harvester Works
Expediter, Scheduler, Production Planner, Engineering Change Coordinator	Prior to 1985

Education & Professional Certifications

Master of Business Administration, Technology Management, University of Phoenix
Bachelor of Arts, Liberal Arts, Calvin College

Holds professional certifications from the American Production & Inventory Control Society (APICS) and the National Association of Purchasing Management (NAPM).

References Available upon Request

Reference list includes company presidents, CIOs, COOs, and Vice Presidents who have worked with me over the course of my career.